Your personal data belongs to you. This policy explains exactly what nkok collects, why we collect it, how we use it, and what rights you have over your own information.
A plain-language summary of the key privacy commitments nkok makes to every player before you read the full policy below.
nkok collects only the data needed to operate your account, process payments, verify your identity, and keep the platform secure. This includes your name, contact details, payment information, and gameplay activity. We do not collect data we don't need.
Minimal Data Collectionnkok does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used to run your account and improve your experience on the platform — nothing else. This is a firm commitment, not a policy that changes with business conditions.
Zero Data SellingAll data transmitted between your device and nkok is encrypted using SSL. Sensitive data stored on nkok's servers is encrypted at rest. Access to personal data is restricted to staff who need it to do their jobs, and all access is logged and audited regularly.
SSL + Encryption at RestYou have the right to access the personal data nkok holds about you, request corrections, ask for deletion, and object to certain types of processing. These rights can be exercised by contacting nkok's support team. Requests are handled within 30 days.
Full Data Rightsnkok retains your personal data for as long as your account is active and for a period after closure as required by applicable law and licensing obligations. Financial transaction records are typically retained for a minimum of five years. Data that is no longer needed is securely deleted.
Defined Retention Periodsnkok uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
Manageable Preferencesnkok takes your privacy seriously. This Privacy Policy explains how nkok collects, uses, stores, and protects the personal data of players who register and use the nkok platform at nkok.io. It also explains the rights you have over your personal data and how to exercise them.
By registering an account on nkok, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how nkok handles personal data as described here, you should not register an account or use the platform.
This policy applies to all personal data collected through the nkok website, mobile browser experience, and any communications between you and nkok's support team. It does not apply to third-party websites or services that may be linked from the nkok platform — those services have their own privacy policies that you should review separately.
If you have questions about this Privacy Policy or how nkok handles your data, contact the support team at [email protected] before using the platform.
nkok collects personal data in several ways: directly from you when you register or use the platform, automatically as you interact with the platform, and from third parties where necessary for verification purposes. The categories of data nkok collects are set out below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID number | Registration form, identity verification |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Cashier, payment processor |
| Technical Data | IP address, device type, browser type, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration, login history | Automatically via platform activity tracking |
| Communications Data | Support chat transcripts, emails sent to nkok | Support interactions |
nkok does not collect special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
nkok uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. The main purposes are:
nkok will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.
nkok processes your personal data on the following legal bases depending on the purpose of the processing:
You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting nkok support. Opting out of marketing does not affect your ability to use the platform.
nkok operates internationally and some of the third-party service providers used by nkok may process your personal data in countries outside Bangladesh. Where personal data is transferred internationally, nkok ensures that appropriate safeguards are in place to protect your data, including contractual protections with the receiving party.
If you have questions about the safeguards in place for international data transfers, contact nkok support at [email protected].
nkok retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable law and our licensing obligations. The general retention periods are:
When data is no longer required and the applicable retention period has expired, nkok securely deletes or anonymises the data so that it can no longer be linked to you.
You have the following rights regarding the personal data nkok holds about you. To exercise any of these rights, contact nkok support at [email protected]. nkok will respond to all valid requests within 30 days.
nkok will not charge a fee for handling data rights requests unless the request is clearly unfounded or excessive. In such cases, nkok may charge a reasonable fee or decline to act on the request, and will explain the reason for doing so.
nkok uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow nkok to understand how the platform is being used.
The types of cookies nkok uses are:
nkok does not use third-party advertising cookies or allow advertising networks to place cookies on the nkok platform. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the platform.
nkok implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While nkok takes security seriously and implements strong protections, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password for your nkok account and do not share your login credentials with anyone.
If you suspect that your nkok account has been accessed without your authorisation, contact support immediately at [email protected] and change your password right away.
The nkok platform is strictly for adults aged 18 and over. nkok does not knowingly collect personal data from anyone under the age of 18. If nkok becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.
If you believe that a minor has registered an account on nkok, please contact support at [email protected] immediately so the matter can be investigated and resolved.
nkok may update this Privacy Policy from time to time to reflect changes in how we handle personal data, changes in applicable law, or improvements to the platform. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect your rights or how nkok uses your data in a material way, nkok will notify registered players via email or an in-platform notification before the changes take effect.
Your continued use of the nkok platform after an updated Privacy Policy has been published constitutes your acknowledgement of the changes. nkok recommends reviewing this page periodically to stay informed about how your data is handled.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy-related concern, please contact nkok's support team. All privacy requests are handled with care and responded to within 30 days.
Now that you know how nkok handles your data, you can play with confidence. Create your account in minutes and enjoy a secure, fair gaming experience built for players in Bangladesh.